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FAQ

We have put together the most important questions for you. You can find the complete banquet and seminar documentation here:

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Your questions

How many banquet & conference rooms are there?

We have 2 banquet rooms. The Römerstube is suitable for groups of up to 14 people and is painted in beautiful pastel colors. In the tower room you are framed by the original city walls of Arbon and have space for up to 20 people. We are happy to cater to larger groups up to 50 in our restaurant.

Is there a conference flat rate?

Depending on your needs, we have various conference flat rates, e.g. for half a day or a full day, with or without food and with or without hotel accommodation.

How are the conference rooms equipped?

The seminar rooms are equipped with a flipchart, pin board, projector, screen, moderator's case, notepad with pen and WiFi and is included depending on the package.

Can you also put together a menu individually?

You will find many menu suggestions in our banquet documentation. We are also happy to put together an individual menu for you.

Do you also have an exciting fringe programmes for groups?

We have put together a diverse programme for you. How about a blind tasting of regional wines, for example? Or learn how to mix Mauritian cocktails (tasting and tapas included). The museums in Arbon (Saurer Museum, historical museum, cider museum) are also worth a visit.

Are the rooms decorated?

We are happy to decorate the tables with our candlesticks (free of charge). You are also welcome to bring your own decorations. For the right floral setting, we would be happy to recommend Floristicum in Eggersriet or Bloom in Arbon.

Can you bring your own wine with you?

You are also welcome to bring your own wine. For this we charge CHF 30 cone fee per 75cl bottle.

Can I bring a cake with me?

You are very welcome to cut your cake with us. Coverage is CHF 3.50 per person.

Are we allowed to try the selected menu?

On request, we will be happy to organize a rehearsal dinner for 4 or more people. Please reserve at least 7 days in advance. Billing is based on the menu price and consumption.

Do you also have children's menus?

We do not charge any costs for the banquet menu for children up to 3 years of age. We give children up to 11 years of age a 50% discount on the menu. We are happy to put together a children's menu for the little Römerhof guests.

Are there any menu cards on the table?

For your special occasion, we would be happy to create menu cards with the text of your choice (standard version free of charge).

Do you charge room rental for banquets?

For banquets, we generally do not charge room rental unless you require technical infrastructure. For an extension, we charge CHF 250 per hour started. Out of consideration for our hotel guests, an extension is possible up to a maximum of 2:00 a.m. (outside area until 10:00 p.m.):

Do you require prepayment?

For events of 30 people or more, we require an advance payment, which is based on the menu price times the number of people and must be paid up to 8 days before the event. After the event, you will receive a detailed invoice with a payment slip, payable within 10 days. We only send invoices within Switzerland.

What are the cancellation conditions?

The cancellation conditions are as follows:

  • Up to 30 days before the event: there are no costs

  • 14 to 29 days before the event: 33% of the booked arrangement

  • 7 to 14 days before the event: 66% of the arrangement

  • Cancellation from 6 days before the event:  100% of the reserved services including hotel rooms

Which payment methods do you accept?

We accept VISA, Mastercard, Maestro, V-Pay and Postcard. Unfortunately, we cannot accept Reka checks and lunch checks for groups.

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Roman room

Our Roman room in soft pastel colors offers space for 14 people.

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