FAQ

We have 2 banquet rooms. The Römerstube is suitable for groups of up to 14 people and is painted in beautiful pastel colors. In the tower room you are framed by the original city walls of Arbon and have space for up to 20 people. We are happy to cater to larger groups up to 50 in our restaurant.

Depending on your needs, we have various conference flat rates, e.g. for half a day or a full day, with or without food and with or without hotel accommodation.

The seminar rooms are equipped with a flipchart, pin board, projector, screen, moderator's case, notepad with pen and WiFi and is included depending on the package.

You will find many menu suggestions in our banquet documentation. We are also happy to put together an individual menu for you.

We have put together a diverse programme for you. How about a blind tasting of regional wines, for example? Or learn how to mix Mauritian cocktails (tasting and tapas included). The museums in Arbon (Saurer Museum, historical museum, cider museum) are also worth a visit.

We are happy to decorate the tables with our candlesticks (free of charge). You are also welcome to bring your own decorations. For the right floral setting, we would be happy to recommend Floristicum in Eggersriet or Bloom in Arbon.

You are also welcome to bring your own wine. For this we charge CHF 30 cone fee per 75cl bottle.

You are very welcome to cut your cake with us. Coverage is CHF 3.50 per person.

On request, we will be happy to organize a rehearsal dinner for 4 or more people. Please reserve at least 7 days in advance. Billing is based on the menu price and consumption.

We do not charge any costs for the banquet menu for children up to 3 years of age. We give children up to 11 years of age a 50% discount on the menu. We are happy to put together a children's menu for the little Römerhof guests.

For your special occasion, we would be happy to create menu cards with the text of your choice (standard version free of charge).

For banquets, we generally do not charge room rental unless you require technical infrastructure. For an extension, we charge CHF 250 per hour started. Out of consideration for our hotel guests, an extension is possible up to a maximum of 2:00 a.m. (outside area until 10:00 p.m.):

For events of 30 people or more, we require an advance payment, which is based on the menu price times the number of people and must be paid up to 8 days before the event. After the event, you will receive a detailed invoice with a payment slip, payable within 10 days. We only send invoices within Switzerland.

The cancellation conditions are as follows:

• Up to 30 days before the event: there are no costs

• 14 to 29 days before the event: 33% of the booked arrangement

• 7 to 14 days before the event: 66% of the arrangement

• Cancellation from 6 days before the event:  100% of the reserved services including hotel rooms

We accept VISA, Mastercard, Maestro, V-Pay and Postcard. Unfortunately, we cannot accept Reka checks and lunch checks for groups.